jet99 Terms and Conditions

1 Definitions and Interpretation

The meanings of the following terms used in these Terms are given below:

• "Platform" or "jet99" — The jet99.lat website and all services operated under it.
• "User" or "Member" — Any individual who has registered on jet99 and is using the services.
• "Account" — The personal gaming account created for each member.
• "Bonus" — Any promotional offer or reward provided by jet99.
• "Wagering Requirement" — The amount that must be wagered before winnings earned from a bonus can be withdrawn.
• "Services" — All gaming, sports betting, and other entertainment activities provided by jet99.

2 Membership and Registration

The following eligibility criteria must be met to open an account on jet99 and use the services:

• You must be at least 21 years of age.
• All information provided at the time of registration must be completely accurate, up to date, and genuine.
• Each individual may open only one account. If a single person is found to hold multiple accounts, all accounts will be terminated.
• Account credentials (username and password) must not be shared with any third party.
• Using a false identity or another person's information during registration is prohibited and will result in permanent account termination.

jet99 reserves the right to reject any application without explanation or to terminate any account.

3 Account Security and Responsibility

The security of your account is entirely your own responsibility. jet99 requests that you ensure the following:

• Use a strong and unique password and change it regularly.
• Never share your login credentials with anyone else.
• Always log out after using an unfamiliar device.
• If you notice any unauthorised activity on your account, notify our support team immediately.

You will be personally responsible for all activity conducted from your account, unless you have notified us of a security breach in a timely manner.

4 Deposits and Withdrawals

The following rules apply to depositing and withdrawing funds on jet99:

• Minimum Deposit: ৳500 (per method).
• Minimum Withdrawal: ৳1,000.
• Withdrawal Time: Processing is generally completed within 30 minutes to 3 hours.
• Accepted Methods: bKash, Nagad, Rocket, Upay, and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).

jet99 may request necessary documents for identity verification (KYC) at any time. Failure to provide documents may delay the withdrawal process.

5 Bonuses and Promotional Offers

jet99's bonus offers are subject to the following general terms:

• Welcome Bonus: 200% bonus on the first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 gives a ৳2,000 bonus — total balance ৳3,000; a deposit of ৳6,000 gives a ৳5,000 bonus — total balance ৳11,000.
• Wagering Requirement: 10x — on the bonus amount only. Example: ৳2,000 bonus × 10 = ৳20,000 must be wagered before withdrawal.
• Bonuses are eligible to be claimed only once and cannot be combined with each other.
• Bets placed in specific game categories count towards the wagering requirement while a bonus is active — details will be stated in each offer's description.
• jet99 reserves the right to modify, suspend, or cancel any bonus at any time.
• If an attempt is made to earn a bonus through dishonest means, the account will be terminated and the associated funds will be forfeited.

6 Gaming Rules and Fair Play

jet99 is committed to ensuring a fair, transparent, and safe gaming environment for users. To that end, the following rules apply strictly:

• Cheating, use of bots, automation software, or any form of artificial advantage in any game is strictly prohibited.
• Collusion — playing against one another using multiple accounts — is strictly prohibited.
• No external software or technique may be used to influence game outcomes.
• Abusive language or behaviour towards other players or dealers in live dealer games is not acceptable.
• jet99 monitors suspicious activity and reserves the right to conduct investigations into any rule violations.

In the event of a rule violation, jet99 may temporarily or permanently terminate the account and withhold the associated funds.

7 Sports Betting Rules

The following rules must be followed when betting on cricket, football, kabaddi, and other sports on jet99:

• Once a bet has been accepted, it generally cannot be changed or cancelled.
• If a match is cancelled, abandoned, or officially postponed, bets will be settled in accordance with jet99's own rules.
• In-play betting will be settled after the outcome is confirmed; any potential winnings displayed due to a temporary error are not guaranteed.
• If unusual or suspicious betting patterns are identified, jet99 reserves the right to review and void bets.
• Any attempt at match fixing or gaining any form of illegal advantage will result in account termination.

8 Prohibited Activities

The following activities are strictly prohibited on the jet99 platform:

• Money laundering — using the platform for the purpose of legitimising illegal funds.
• Fraud, hacking, or gaining any unauthorised technical advantage.
• Collecting or using the personal information of other users.
• Operating an account on behalf of or for a minor.
• Operating multiple accounts on behalf of the same individual.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Using the platform for commercial purposes without jet99's written permission.

If any of the above activities are identified, jet99 will immediately terminate the relevant account and reserves the right to take legal action.

9 Intellectual Property Rights

All content published on the jet99 website — logos, designs, graphics, text content, software, and other elements — is the intellectual property of jet99 or its licensors. Reproducing, distributing, modifying, or using this content for commercial purposes without permission is prohibited.

10 Privacy and Data Protection

jet99 places the highest importance on the security of your personal information. We keep your data secure using SSL encryption technology. Full details of how information is collected, stored, and used can be found in our Privacy Policy, which forms an integral part of these Terms.

Your data is not sold to third parties. However, data may be shared with trusted partners to meet legal obligations, prevent fraud, or operate the service.

11 Limitation of Liability

jet99 accepts no liability in the following circumstances:

• If a game is left incomplete due to internet disconnection or technical issues.
• In the event of failure or delay by a third-party payment system.
• If account security is compromised due to the user's own negligence.
• If the service cannot be accessed due to legal restrictions in the user's area.
• In the case of financial loss arising directly or indirectly from gaming.

jet99 is an entertainment gaming platform. Online gaming carries financial risk — please play within your means.

12 Account Closure and Termination

You may close your account at any time through our support team. Before requesting account closure, please ensure:

• All funds in your account have been withdrawn.
• There are no ongoing bets or bonus wagering requirements.
• There are no pending transactions.

jet99 reserves the right to temporarily suspend or permanently terminate an account for the following reasons:

• If any clause of these Terms is violated.
• If registration was completed using false or incomplete information.
• If suspicious financial activity or fraud is detected.
• If the account has been inactive for an extended period (specific time limits apply).

13 Responsible Gaming

jet99 places great importance on responsible gaming. We believe gaming is entertainment — it should never become a problem. To that end, we provide the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits for yourself.
• Self-Exclusion: Request a break from the platform for a specific period of time.
• Reality Check: Receive reminders about how long you have been playing.

Gaming is not a source of income. For more information, visit our Responsible Gaming page. For individuals aged 21 and above only.

14 Complaints and Dispute Resolution

If you have a complaint or dispute, please contact our support team first:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

After receiving a complaint, jet99 will investigate within a reasonable time and attempt to find a resolution. If a direct resolution is not possible, both parties may agree to mediation through a neutral third party. A cooperative approach is followed in resolving disputes.

15 Changes to the Terms

jet99 reserves the right to modify these Terms at any time. For significant changes, we will:

• Publish a notice on the website.
• Where possible, notify the registered email address.
• Record the date of the change in the "Last Updated" section of this page.

Continuing to use the platform after changes have been made means you have accepted the revised Terms. It is therefore recommended that you visit this page regularly.

16 Applicable Law

These Terms will be governed and interpreted in accordance with applicable law. jet99 operates as a safe and reliable platform and is committed to providing fair service to its users. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.

This document has been written in English and this is the authoritative version.